Financial Information & Compliance

Financial Health

It is critical for Lifecare communities to maintain financial well-being. An excellent source of consumer information about lifecare finances and the important metrics that define their health is available from the Commission on Accreditation of Rehabilitation Facilities (CARF). This organization provides a performance review of communities like Kendal at Ithaca and rates them against international standards. The CARF Consumer Guide to Understanding Financial Performance & Reporting in Continuing Care Retirement Communities is an excellent source of critical information.

Compliance Information

Corporate compliance is a formal program specifying an organization’s policies and procedures to help them prevent and detect violations of laws and regulations. This includes standards for performance, clear statements of practices, rules and policies. The program fosters a culture of compliance that promotes legal and ethical behavior in the workplace by creating processes that detect and prevent fraud, waste, abuse, and policy violations.

Kendal at Ithaca’s Code of Conduct covers the compliance issues, laws and regulations, and guidelines that are relevant to a provider of senior services, especially those providing a wide range of healthcare services.

Kendal at Ithaca Pandemic Emergency Plan (PEP)

The circumstances of infectious disease emergencies, including ones that rise to the level of a pandemic, vary due to multiple factors, including type of biological agent, scale of exposure, mode of transmission and intentionality. Infectious disease emergencies can include outbreaks, epidemics and pandemics. The purpose of Kendal at Ithaca’s Pandemic Emergency Plan is to reduce the risk of spread of Pandemic infection transmission to health care workers, residents, volunteers, and other affiliates and to ensure appropriate communication with affected parties.

New York State Covid-19 Reopening Safety Plan

Kendal at Ithaca is following the New York State Safety Plan guidelines for reopening issued November 6, 2020.

Form 990

The federal Form 990 can be viewed and downloaded at

  • On’s homepage, click the red “Create Account” button in the top right corner to create a free account.
  • You will be asked to fill out a form with your first and last name, your email address and a password to gain access to the site.
  • Once you’ve submitted the information to create an account, you’ll receive a “Welcome to GuideStar!” email asking you to click a link to verify your email address.
  • After you’ve verified your email address, you’ll receive a “Thank you for signing up” email that includes links with instructions on:

Reflection report cover. innovation | growth | impact

Annual Report

Kendal’s 2023 annual report reflects on the Innovation, Growth, and Impact accomplished by affiliates and The Kendal Corporation last year. Despite the many challenges brought on by the COVID-19 pandemic and the subsequent economic volatility, Kendal organizations have remained steadfast in their commitment to creating community and delivering exceptional services. This year’s report is a testament to the continued dedication to Kendal values, and we are excited to share it with you.